Ter​ms of Service Agreement and Privacy Policy between 

Chillboio Studios LLC (CStudios) and CStudios User

Effective By: 02/27/2026  (MM/DD/YYYY)

TL;DR (Non‑Binding Summary and Quick Guide)

This plain‑language guide explains what each major section means for you. The full Terms below are the legally binding agreement.

1. Mission Statement - TLDR

CStudios aims to provide inclusive, safe services; this is descriptive and not a contractual promise.

2. Your Account and Responsibilities - TLDR

You own your account and are responsible for activity on it; keep credentials private and follow the prohibited‑use rules or face enforcement.

3. Data Collection and Use - TLDR

We collect account and usage data to operate and improve services; CStudios does not sell personal data; you may request access or corrections where local law allows.

3E Children’s Data - TLDR

Default minimum age is 13+. Under‑13 access requires verifiable parental authorization emailed to administration@chillboiostudios.com (ID verified, ID deleted from email/trash, redacted verification record kept) or a service‑specific terms exception that explicitly permits under‑13 access.

4. Sharing and Disclosure - TLDR

We share data with service providers under confidentiality obligations and disclose only to comply with lawful process or to protect safety.

5. Data Retention, Security, and Controls - TLDR

We retain data as needed, use technical safeguards, and expect you to secure your devices; you may request data actions subject to verification and applicable law.

5F Platform Control - TLDR

CStudios may modify, suspend, or terminate accounts or content at its discretion; access is not guaranteed and actions may occur with or without notice, to the fullest extent permitted by law.

5G Service Continuity, Shutdowns, and Outages - TLDR

CStudios may suspend or permanently close services; CStudios is not responsible for lost revenue, business interruption, or other economic losses from outages or shutdowns, to the fullest extent permitted by law.

6. Intellectual Property and Content - TLDR

You retain ownership of uploads, but you grant CStudios a broad, perpetual license to operate the service and to use content for promotion; promotional use excludes sensitive data and images of minors unless verifiable consent is obtained.

7. Enforcement and Remedies - TLDR

We may investigate and take enforcement actions (warnings, removals, suspensions, bans); appeals may be available only through the official appeals portal; liability is limited as stated in the Terms.

7F Appeals Portal - TLDR

All appeals, when offered, are handled exclusively at legal.chillboistudios.com/account/login?screen=standing; other submission channels will not be processed.

8. Changes to These Terms - TLDR

We may update the Terms; material changes will be posted with a new effective date; continued use after changes means acceptance.

9. Third‑Party Services - TLDR

Third‑party links or integrations are governed by those providers’ terms; CStudios is not responsible for their outages or practices.

10. Governing Law and Arbitration - TLDR

Ohio law governs; disputes are subject to mandatory, binding arbitration with a class‑action waiver, subject to severability and applicable law.

11. Refunds and Paid Services - TLDR

Purchases are generally non‑refundable unless a product‑specific policy or applicable law provides otherwise; payment disputes may lead to suspension.

12. Copyright Complaints and DMCA Status - TLDR

Copyright complaints are handled via the internal system at legal.chillboistudios.com; CStudios does not currently have a registered DMCA agent and does not intend to appoint one for the foreseeable future, so certain U.S. statutory safe‑harbor procedures may not apply.

13. Law Enforcement Requests - TLDR

As policy we require judge‑signed orders submitted via the law‑enforcement portal; we will notify users unless legally prohibited; we comply with applicable law and emergency statutory processes.

14. Miscellaneous - TLDR

If a provision is invalid, the rest remains effective; these Terms plus any service‑specific terms form the entire agreement; contact details are provided for support and administration.

Practical takeaways: back up anything you care about outside the platform; secure your login; follow the parental‑authorization process for under‑13 users; submit appeals and legal requests only through the specified portals.

1. Mission Statement

1A. Purpose

Chillboio Studios (“CStudios”) provides games and services intended to be inclusive, safe, and welcoming. Contact administration@chillboiostudios.com for concerns.

1B. Non‑Contractual Nature

This mission statement reflects values and goals and does not create contractual obligations. CStudios may update or remove it at any time.

2. Your Account and Responsibilities

2A. Account Ownership

You are the owner of the account you create and are responsible for all activity on it.

2B. Account Security

Keep login credentials confidential. Do not share access. CStudios may suspend or restrict accounts to protect security or prevent abuse.

2C. Accurate Information

You must provide accurate and truthful information when creating or managing your account.

2D. Prohibited Use

You may not use CStudios services to:

• Harass, defraud, stalk, threaten, or harm others.
• Upload or distribute malware.
• Infringe intellectual property rights.
• Engage in illegal or abusive activities.
• Attempt to bypass bans, rate limits, or security protections.

Violations may result in warnings, content removal, suspension, termination, or legal action.

3. Data Collection and Use

3A. Information We Collect

We may collect account details, profile data, communications, usage logs, device metadata, interaction records, and third‑party information where permitted.

3B. How We Use Data

We use data to operate, maintain, and improve services; personalize experiences; provide support; enforce policies; prevent fraud and abuse; and comply with legal obligations. CStudios does not sell personal data.

3C. Legal Basis and Disclosures

Where applicable, we rely on contract performance, legal compliance, consent, or legitimate interests. We share data with service providers under confidentiality obligations and disclose data to comply with lawful process or to protect safety and legal rights.

3D. Analytics, Aggregation, and Cookies

We analyze and aggregate data to produce non‑identifiable statistics. We use cookies and similar technologies to operate services, remember preferences, and analyze usage. You may adjust cookie settings via your browser or account settings.

3E. Children’s Data (Strict 13+ Policy with Limited Exceptions)

CStudios only collects and processes personal data from users 13 years of age or older. Users under 13 are not permitted to create accounts or use services that collect personal information except as described below.

3E‑1. Parent/Guardian Authorization Exception — Verification and Record Handling

A parent or legal guardian may email administration@chillboiostudios.com with a government‑issued ID and a written legal statement explicitly authorizing the child’s use of a specified CStudios service, and confirming that such authorization is legally valid in their jurisdiction.

Parental ID verification and record handling:

• Verification: CStudios will perform reasonable administrative checks to verify the legitimacy of the submitted ID and the identity of the submitting parent/guardian. Verification may include manual review and cross‑checks.
• Email deletion: After verification, CStudios will permanently delete the original ID file from the email inbox and from the email trash folder so the ID image is not retained in email storage.
• No long‑term ID retention: CStudios will not retain the government‑issued ID itself in long‑term storage, backups, analytics, or public materials.
• Verification record: CStudios will store a verification record that excludes the ID image and any sensitive ID data. The record will include a screenshot of the parental authorization request with the ID redacted or removed, plus limited metadata (date/time of submission, child’s account identifier, verification outcome, and verifier identity or process).
• Retention and deletion: Verification records will be retained only as long as necessary to demonstrate compliance with applicable law, support account administration, or respond to disputes or audits, and will then be securely deleted per CStudios’ data‑retention policies; typically no longer than three (3) years unless required by law.
• Security and access: Verification records are confidential, protected with appropriate safeguards, and accessible only to authorized personnel.
• Deletion requests: Parents/guardians may request deletion of verification records to the extent permitted by law and consistent with CStudios’ need to retain records for legal compliance or dispute resolution.
• Scope and refusal: This procedure applies only where permitted by local law and only for the specific service for which authorization was requested. CStudios may refuse or limit authorizations that fail verification or are not legally valid in the parent/guardian’s jurisdiction.

3E‑2. Service‑Specific Terms Exception

A Service‑Specific Set of Terms may allow under‑13 users only for that specific service, not platform‑wide. Such terms must explicitly state age rules, data‑collection practices, and whether parental consent is required. Service‑specific terms may permit under‑13 access with or without parental consent depending on the nature of the service, the type of data collected, and applicable local law.

3E‑3. Compliance Statement

CStudios does not knowingly target, market to, or profile users under 13. Where under‑13 access is permitted under these exceptions, CStudios will document verifiable parental consent and follow applicable legal requirements.

4. Sharing and Disclosure

4A. Service Providers

We may share data with vendors who process information on our behalf for hosting, analytics, payments, or support. These providers must follow confidentiality and security obligations.

4B. Legal and Safety Disclosures

We may disclose information to comply with legal processes, respond to claims, enforce our terms, protect safety, or prevent fraud and security threats.

5. Data Retention, Security, and Controls

5A. Retention

Data is retained as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

5B. Security Measures

We use technical and organizational safeguards such as encryption, access controls, and monitoring. No system is perfectly secure.

5C. User Responsibilities

You are responsible for securing your devices and ensuring safe access to your account.

5D. User Rights

Where applicable, you may request access, correction, or deletion of your personal data. Requests may require verification and may be limited by legal obligations.

5E. Cookies and Tracking

We use cookies and similar technologies to operate services, remember preferences, and analyze usage. Adjust cookie settings via your browser or account settings.

5F. Platform Control Over Accounts and Content (Strong Protections)

CStudios retains full authority over accounts, content, and access. We may, at our sole discretion, modify, restrict, suspend, terminate, delete, or otherwise alter any user account or content at any time, with or without notice, to the fullest extent permitted by applicable law.

Users acknowledge that:

• Access to CStudios services is not guaranteed.
• Accounts and content may be changed or removed for any reason.
• CStudios is not liable for any loss of data, access, progress, purchases, or other impacts resulting from such actions, to the fullest extent permitted by applicable law.
• No refunds, compensation, or restoration will be provided for any enforcement or account action except where required by applicable law.

5G. Service Continuity, Shutdowns, and Outages

CStudios may temporarily suspend services, discontinue features, shut down specific services, or permanently close the platform at any time. CStudios is not responsible for any revenue, business interruption, lost profits, or other economic losses resulting from outages, maintenance, shutdowns, or permanent closures, to the fullest extent permitted by applicable law. No refunds, compensation, or restoration guarantees will be provided for such events except where required by applicable law.

6. Intellectual Property and Content

6A. Your Content

You retain ownership of content you upload. By submitting content, you grant CStudios a perpetual, worldwide, royalty‑free, non‑revocable license to host, display, reproduce, and use the content as necessary to operate the service. Do not upload infringing content.

6B. CStudios Content

All software, graphics, designs, names, and trademarks provided by CStudios are protected. Do not copy or create derivative works unless permitted.

6C. Backups and Caching

CStudios may retain cached or backup copies of content even after deletion.

6D. License for Advertising and Promotional Use — Carve‑Outs for Sensitive Content

Any content you upload, submit, or provide may be used by CStudios for advertising, marketing, promotional materials, showcases, demonstrations, and public communications. You grant CStudios a perpetual, worldwide, irrevocable, royalty‑free, sublicensable license to use, reproduce, display, modify, adapt, publish, distribute, and promote your content for any promotional purpose without compensation, credit, approval, or notification, except as follows:

• Sensitive content carve‑out: This license does not authorize use of content that contains sensitive personal data (e.g., medical information, financial account numbers, government ID images) or intimate images for promotional purposes unless explicit, verifiable consent is provided.
• Minors: Content that clearly depicts minors will not be used for promotional purposes unless verifiable parental consent has been obtained consistent with Section 3E.
• Legal limits: Use of content for promotion will comply with applicable law and platform policies.

7. Enforcement and Remedies

7A. Investigations

CStudios may investigate suspected violations and take action including warnings, content removal, feature restrictions, temporary suspension, permanent termination, or legal referrals.

7B. Appeals

Appeals may be offered at CStudios’ discretion and are not guaranteed.

7C. Disclaimers

Services are provided “as is” to the fullest extent permitted by law. CStudios does not guarantee uninterrupted or error‑free operation.

7D. Liability Limitation

To the maximum extent permitted by applicable law, CStudios’ liability for direct damages is limited to the amount you paid for the applicable service in the prior 12 months, or a nominal amount if none. To the fullest extent permitted by applicable law, CStudios is not liable for indirect, incidental, special, consequential, or punitive damages.

7E. Broad Discretion Over Accounts and Enforcement Actions

CStudios may take any enforcement action it deems appropriate, including warnings, restrictions, suspensions, permanent bans, content removal, feature limitations, or account deletion, with or without notice or explanation, to the fullest extent permitted by applicable law. Enforcement decisions are final except where CStudios voluntarily offers an appeal. CStudios is not liable for damages or losses resulting from enforcement actions. No refunds, compensation, or restoration will be provided for enforcement actions except where required by law.

7F. Appeals Handling Location

All appeals, when offered, will be handled exclusively at: https://legal.chillboistudios.com/account/login?screen=standing Appeals submitted by email, Discord, support tickets, or third parties will not be processed.

8. Changes to These Terms

8A. Modifications

CStudios may modify these Terms or Privacy practices. Material changes will be posted with an updated effective date.

8B. Alerts and Notifications (Not Guaranteed)

CStudios may, but does not guarantee to, post alerts in Discord, display login notifications, or present acceptance screens. Failure to see an alert does not exempt users from compliance.

8C. Acceptance of Changes

Continued use after changes constitutes acceptance.

8D. Service Discontinuation Notice

If CStudios elects to discontinue a service or the platform, we will post notice where practicable. Such discontinuation does not create liability for lost revenue, business interruption, or other economic losses beyond any refunds required by law.

9. Third‑Party Services

9A. External Services

Our services may link to or integrate with third‑party services. CStudios is not responsible for their content, practices, outages, or failures.

9B. Third‑Party Terms

Third‑party terms may apply when using those services.

10. Governing Law and Arbitration

10A. Applicable Law

These Terms are governed by the laws of the State of Ohio without regard to conflict‑of‑law principles.

10B. Mandatory Arbitration (No Opt‑Out)

All disputes, claims, or controversies arising out of or relating to CStudios services, these Terms, or related policies must be resolved exclusively through binding arbitration. Arbitration is mandatory for all users. No opt‑out is permitted, to the fullest extent permitted by applicable law.

10C. Waiver of Class Actions and Court Proceedings

You may bring claims only in your individual capacity. Class actions, class arbitrations, representative actions, and collective proceedings are not permitted.

10D. Arbitration Forum and Rules

Arbitration will be conducted by a recognized arbitration provider selected by CStudios under that provider’s rules. The arbitrator’s decision will be final and binding.

10E. Venue for Arbitration

Unless otherwise required by law, arbitration will take place in Lucas County, Ohio, or remotely via video conference.

10F. Severability and Fallback

If any portion of the arbitration or waiver provisions is found unenforceable, the remainder shall survive. If arbitration is unavailable for a particular claim, the parties agree to resolve disputes in the most closely available forum permitted by law.

11. Refunds and Paid Services

11A. General Refund Policy

Unless otherwise stated for a specific product or service, purchases are non‑refundable. For subscriptions or paid services, refunds or pro‑rated credits may be provided only where required by applicable law or as expressly stated in the product terms.

11B. Payment Disputes and Chargebacks

If you dispute a charge with your payment provider, CStudios may suspend access pending resolution. Repeated chargebacks may result in account termination.

12. Copyright Complaints and Legal Proceedings

12A. User Responsibility

Users are responsible for content they upload.

12B. Internal Copyright Complaint System and DMCA Agent Status — Current Policy

CStudios operates an internal copyright complaint system at legal.chillboistudios.com. The system is under active development and may be temporarily unavailable. Check status.chillboistudios.com for availability.

CStudios does not currently have a registered DMCA agent and does not intend to appoint or register a DMCA agent for the foreseeable future. Until such time as CStudios elects to register a DMCA agent and publishes that agent’s contact information on legal.chillboistudios.com, copyright complaints should be submitted through the internal system when available. Because CStudios currently does not maintain a registered DMCA agent, certain statutory safe‑harbor procedures under U.S. law may not apply until registration occurs.

12C. Uploader Response Options

• Formal legal process — May require identity verification and a valid counter‑notice where applicable.
• Internal Moderation and Negotiation — CStudios may mediate disputes internally.

12D. CStudios’ Role

CStudios is not a party to legal disputes between users. Our role is to receive court‑issued case numbers and verify filings.

12E. Permanent Removal

Once a valid case number is submitted through the internal process or a court order is provided, the reported asset may be removed in accordance with applicable law and these Terms.

13. Law Enforcement Requests

13A. Requirement for Judge‑Signed Orders and Legal Compliance

CStudios will only disclose user information to law enforcement when required by law and, as a matter of policy, only upon presentation of a valid, judge‑signed court order, warrant, or subpoena, subject to applicable law and emergency statutory processes.

13B. Mandatory User Notification

CStudios will notify the affected user when their data is requested by law enforcement unless legally prohibited by a judge‑signed nondisclosure order.

13C. Submission Portal for Law Enforcement

Law enforcement may submit judge‑signed documents at: https://legal.chillboistudios.com/lawenforcement/ Portal availability may vary; check status.chillboistudios.com. Documents submitted by other methods will not be processed.

13D. Scope of Compliance

CStudios will disclose only the minimum information required by the judge‑signed order. We do not provide voluntary backdoors or real‑time monitoring.

13E. User Rights and Transparency

When legally allowed, users will receive a copy of the request, the requesting agency, the date, and the type of information requested. If a nondisclosure order expires or is lifted, CStudios will notify the user as soon as legally permitted.

14. Miscellaneous

14A. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

14B. Entire Agreement

These Terms, together with any service‑specific terms and policies referenced herein, constitute the entire agreement between you and CStudios regarding the subject matter.

14C. Contact Information

Chillboio Studios LLC Phone: +1 (209) 233‑3861 Support: support@chillboistudios.com Administration: administration@chillboistudios.com